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What is HMRC Form R27 in the UK?

Updated: Apr 15

If you're a taxpayer in the UK, you might have heard of HMRC Form R27. This form was traditionally used to settle the tax affairs of a deceased person. However, it's essential to note that the form has undergone significant changes over the years. This article aims to provide you with a comprehensive understanding of what HMRC Form R27 is, its history, and how it has evolved to better suit the needs of taxpayers and HMRC alike.

What is HMRC Form R27 in the UK

The Original Purpose of Form R27

Originally, HMRC Form R27 was designed to help the personal representatives of a deceased person settle their income tax affairs up to the date of their death. The form was a critical document that needed to be filled out meticulously to ensure that the deceased person's tax obligations were met, and any overpaid tax was refunded.

Why Was Form R27 Important?

The form was crucial for several reasons. Firstly, it helped HMRC ascertain whether the deceased had paid the correct amount of income tax up to the date of their death. Secondly, it was a vital tool for the personal representatives, who could be family members or professional advisers, to finalize the deceased's financial affairs. The form was particularly important for those with more complex tax situations, such as multiple income streams or overseas assets.

Changes in the Process

In October 2014, HMRC decided to change the process surrounding Form R27. The change was driven by the need to make better use of the information HMRC already had on file about taxpayers. This shift aimed to reduce the workload for both HMRC and the personal representatives. As a result, Form R27 was replaced with three different letters, each serving a specific purpose depending on the circumstances of the deceased's tax affairs.

Letter One: This letter is sent when HMRC doesn't have details about the personal representative. It is sent to the deceased's last known address, asking for the personal representative's details.

Letter Two: This is for former PAYE taxpayers with relatively straightforward tax affairs. The letter confirms that HMRC is aware of the death and that no further action is needed.

Letter Three: This is for taxpayers with more complex self-assessment tax affairs. The letter asks the personal representative to complete a self-assessment return on behalf of the deceased.

The 'Tell Us Once' Service

HMRC may also learn about a taxpayer's death through the 'Tell Us Once' service, a streamlined way for relatives or professional advisers to inform multiple government departments about a death. This service has further simplified the process, reducing the need for multiple forms and correspondence.

Understanding HMRC Form R27 and its subsequent changes is crucial for anyone dealing with the tax affairs of a deceased person. The form has evolved to become more streamlined and user-friendly, making it easier for personal representatives to fulfill their duties. In the next part, we will delve deeper into the practical aspects of these changes, including how to interact with HMRC in the absence of Form R27.

Practical Implications of the Changes

The shift from HMRC Form R27 to the three new letters has had several practical implications for taxpayers and their representatives. For instance, the new process has reduced the number of calls to the HMRC bereavement helpline, which previously received over 8,000 calls each month. A significant portion of these calls were inquiries about filling in Form R27 or checking its progress.

The Role of Personal Representatives

The role of personal representatives (PRs) has also evolved with these changes. PRs now have a more streamlined process to follow, which is less time-consuming and more straightforward. The three letters are designed to provide clear instructions, depending on the complexity of the deceased's tax affairs.

Automated Processes

For deceased individuals who were PAYE taxpayers with simple tax affairs, the process is now automated. A letter is sent to the PR, confirming that HMRC is aware of the death and that no further action is required. This automation has significantly reduced the administrative burden on both HMRC and the PRs.

Self-Assessment for Complex Cases

For those with more complex tax affairs, the PR will receive a letter asking them to complete a self-assessment return on behalf of the deceased. This process is tailored to ensure that all necessary information is gathered to finalize the deceased's tax affairs accurately.

Agent Authorisation Form 64-8

In the absence of Form R27, it's advisable for agents to complete the agent authorisation Form 64-8 if they are contacting HMRC regarding a deceased person's affairs. This is particularly important if the agent had acted for the deceased during their lifetime. This form allows the agent to act on behalf of the PR and ensures that all communications go smoothly.

Claiming Tax Repayments

Even in situations where no further action is required, as indicated in one of the letters, it's still possible for the PR to claim any repayment of tax due. This is an essential aspect to consider, especially if the deceased had overpaid tax.

Customer Service Improvements

HMRC has also focused on improving customer service as part of these changes. The aim is to make more use of the information already on its records, thereby reducing the need for additional documentation and back-and-forths. This customer-centric approach is a welcome change for PRs and professional advisers alike.

The Importance of Timely Action

One of the key takeaways from the new process is the importance of timely action. The letters are designed to provide clarity on what needs to be done and when. This helps PRs to act promptly, ensuring that the deceased's tax affairs are settled without unnecessary delays.

Updates in 2024: Digitalisation of Tax Processes

One significant update in 2024 is the continued digitalisation of tax processes by HMRC. This includes more streamlined and automated systems for handling estate taxes, including submissions relevant to Form R27. Digitalisation aims to reduce paperwork, speed up processing times, and make it easier for executors and family members to manage their tax obligations.

Changes in Tax Legislation

In 2024, there may be updates to tax thresholds and allowances that impact the filing of Form R27. These changes could affect the way estates are taxed, potentially altering the tax liabilities calculated on deceased estates. Staying updated with these changes is crucial for executors and tax professionals.

Enhanced Support and Guidance

HMRC has likely improved its support and guidance resources for those dealing with the estate of the deceased. This may include detailed online guides, updated FAQs, and more interactive tools to help individuals understand how to complete Form R27 correctly and assess any potential tax implications.

Integration with Other Government Services

Another update could be the integration of HMRC services with other government departments, facilitating smoother transitions and data sharing. This integration helps in automatically accessing vital information, reducing the burden on those filing Form R27.

Focus on Compliance and Fraud Prevention

With the advancement in digital tools, HMRC continues to enhance its focus on compliance and fraud prevention. New technologies and data analytics are increasingly used to detect discrepancies and prevent tax evasion related to estate filings.

The updates in 2024 aim to make the tax filing process more efficient, transparent, and user-friendly, particularly for complex situations like handling a deceased person’s estate. It's important for tax professionals and executors to stay informed about these changes to ensure compliance and accurate tax reporting.

For more specific updates or detailed changes in the tax code regarding Form R27, it would be advisable to check the latest releases from HMRC or consult with a tax professional.

Frequently Asked Questions

What Happens if HMRC Doesn't Know the Personal Representative?

In such cases, HMRC will send the first type of letter to the deceased's last known address. This letter will request the details of the personal representative, ensuring that the tax affairs can be appropriately managed.

How Does HMRC Handle Simple Tax Affairs?

For deceased individuals who were PAYE taxpayers with straightforward tax matters, HMRC will send a letter to the personal representative. This letter confirms that no further action is required, streamlining the process and reducing administrative burdens.

What About More Complex Tax Affairs?

If the deceased had more complex self-assessment tax affairs, the personal representative would receive a letter asking them to complete a self-assessment return. This ensures that all necessary information is collected to finalize the deceased's tax matters accurately.

Can Tax Repayments Still Be Claimed?

Yes, even if you receive a letter stating that no further action is required, the personal representative can still claim any tax repayments that may be due.

Is Agent Authorization Still Necessary?

Absolutely. If you're an agent who had acted on behalf of the deceased during their lifetime, it's advisable to complete the agent authorisation Form 64-8. This allows you to act on behalf of the personal representative and ensures smooth communication with HMRC.

What is the 'Tell Us Once' Service?

The 'Tell Us Once' service is a convenient way to inform multiple government departments about a death. It simplifies the process and reduces the administrative burden on the bereaved family or the personal representative.

Understanding the changes to HMRC Form R27 and its replacement with three different letters is crucial for anyone dealing with the tax affairs of a deceased person in the UK. The new process is designed to be more efficient, reducing the administrative burden on both HMRC and the personal representatives. It also aims to make better use of existing information, thereby streamlining the entire process.

The key to navigating this new landscape is to understand which letter applies to your situation and to act promptly. Whether you're a personal representative or a professional adviser, staying informed and taking timely action will help you manage the deceased's tax affairs effectively and without unnecessary stress.

Why Is It a Good Idea to Get Professional Help from a Tax Accountant for HMRC Form R27

Why Is It a Good Idea to Get Professional Help from a Tax Accountant for HMRC Form R27?

Complexity of Tax Affairs

Dealing with the tax affairs of a deceased person is a complex and often emotionally draining task. The intricacies of tax laws, coupled with the emotional toll of losing a loved one, can make this a daunting responsibility. A tax accountant who specializes in such matters can help you navigate the complexities, ensuring that all legal obligations are met while potentially saving you money through tax efficiencies.


Time is of the essence when settling the tax affairs of a deceased person. There are deadlines to meet, forms to fill out, and documents to gather. A tax accountant can expedite this process, ensuring that everything is completed in a timely manner. This is particularly beneficial if you're juggling other responsibilities, such as work commitments or family obligations.

Expertise in Tax Laws

Tax laws are continually changing, and keeping up with these changes can be a full-time job in itself. A tax accountant will be up-to-date with the latest tax laws and regulations, including those specifically related to the tax affairs of deceased persons. Their expertise can help you avoid costly mistakes and penalties.

Risk Mitigation

Incorrectly filling out forms or failing to report certain income or assets can result in penalties or legal repercussions. A tax accountant can mitigate these risks by ensuring that all forms are filled out correctly and that all legal obligations are met. Their expertise can be particularly beneficial if the deceased had complex financial affairs, such as overseas assets or multiple income streams.

Financial Optimization

A tax accountant can also help you identify opportunities for tax savings. This can include claiming refunds on overpaid tax or advising on how to distribute assets in a tax-efficient manner. While the primary goal is to meet legal obligations, a secondary benefit is the potential for financial optimization.

Emotional Relief

Dealing with administrative tasks after the loss of a loved one can be emotionally taxing. Having a professional handle these responsibilities can provide emotional relief during a difficult time. You can focus on grieving and remembering your loved one, rather than getting bogged down by paperwork and legal jargon.

Streamlined Communication with HMRC

Communicating with HMRC can be a complicated and often frustrating experience. A tax accountant can act as an intermediary, handling all communications with HMRC on your behalf. They know the right channels to use, the correct terminology, and how to expedite processes, making the entire experience more streamlined and less stressful.


While hiring a tax accountant does involve a financial outlay, the benefits often outweigh the costs. The time saved, the financial optimization, and the peace of mind knowing that all affairs are in order can be invaluable. In many cases, the tax savings alone can offset the cost of hiring a professional.

In summary, hiring a tax accountant to assist with HMRC Form R27 and the tax affairs of a deceased person is a wise decision for multiple reasons. From their expertise in tax laws to the emotional relief they can provide, the benefits are manifold. While it may seem like an additional expense during a challenging time, the investment is often well worth it for the peace of mind and financial benefits gained.


HMRC Form R27 is no longer used in the UK. This form was previously utilized to report the tax details of someone who had died, helping to settle any income tax or capital gains tax they owed. However, HMRC has since streamlined its processes and moved many of its services online, including the handling of taxes for deceased estates. For current procedures on handling a deceased person's tax affairs, it's recommended to visit the official HMRC website or consult directly with them for the most accurate and up-to-date information.


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